Help, answers, and how to get in touch.
Thanks for using SnakeTracker, the simple way to keep feeding, shed, and maintenance records for every snake in your collection. If you need help or want to report an issue, we are happy to hear from you.
For questions, bug reports, or feature requests, email us at [email protected]. We aim to respond within a few business days.
All of your data is stored locally on your device. There is no account and no cloud sync. This keeps your records private, but it also means data is not automatically backed up or shared between devices.
Make sure notifications are enabled for SnakeTracker in your device Settings under Notifications. Also confirm that each snake has a feeding schedule set and a reminder hour chosen. Reminders are scheduled on your device and will arrive even when the app is closed.
Open a snake, edit its details, and choose a schedule. You can pick weekly, biweekly, or monthly intervals, a custom number of days, or advanced patterns such as every Monday, the 15th of each month, or the second Tuesday of the month.
Yes. Every log screen includes a date picker, so you can record events retroactively with the correct date.
On a snake's detail screen, tap any log row to edit it. To delete an entry, tap the red remove button on the row and confirm.
If you add a birthdate to a snake's profile, the app calculates and displays the age automatically. The birthdate is optional and can be added or cleared at any time.
Yes. Because data is stored only on your device, uninstalling the app removes all of its data. Keep this in mind before deleting the app or resetting your device.
SnakeTracker is actively maintained and we welcome suggestions. If there is a feature you would like to see, let us know at [email protected].